Privacy Policy
World of Spice Affairs Private Limited · rootein.in · Effective: May 2026
At Rootein (operated by World of Spice Affairs Private Limited), your privacy is important to us. This policy explains what information we collect when you visit rootein.in, how we use it, and how we protect it. By using our website or purchasing our products, you agree to the practices described below.
Information we collect
We collect information when you browse our site, create an account, place an order, or contact us. This includes:
- Personal details — name, email address, phone number, and delivery address
- Account credentials — username and encrypted password
- Order information — products purchased, transaction ID, and payment status
- Device & usage data — IP address, browser type, pages visited, and time spent on site
- Communications — messages sent to our support team via email or WhatsApp
How we use your information
We use the information we collect to:
- Process and fulfil your orders, including shipping and delivery updates
- Send order confirmations, invoices, and support responses
- Send promotional offers, product updates, and newsletters (only with your consent)
- Improve our website, product listings, and customer experience
- Detect and prevent fraud or unauthorised account activity
- Comply with applicable legal and regulatory obligations
By providing your phone number at sign-up, you consent to receive SMS and WhatsApp messages related to your orders and, where opted in, promotional updates.
Sharing of information
We do not sell your personal data. We share your information only in the following situations:
- With logistics and courier partners — to deliver your orders
- With payment processors — to complete transactions securely
- With analytics and marketing tools — in aggregated, anonymised form to improve our services
- With law enforcement or regulators — when required by applicable Indian law
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience on rootein.in. Cookies help us:
- Keep items in your cart between sessions
- Remember your login status
- Analyse site traffic and usage patterns
- Serve relevant advertisements (through trusted partners)
You can manage or disable cookies through your browser settings at any time. Note that disabling cookies may affect some features of the site.
Data security
We implement industry-standard security measures to protect your personal data, including SSL encryption, secure servers, and restricted access controls. While we take every reasonable precaution, no method of internet transmission is 100% secure. We encourage you to keep your account credentials confidential.
Your rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data, subject to legal obligations
- Withdraw consent for marketing communications at any time
- Raise a grievance with us regarding the use of your data
To exercise any of these rights, please contact us at the details listed below.
Children's privacy
Our website and products are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Policy changes
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically to stay informed. Continued use of rootein.in after any changes constitutes your acceptance of the updated policy.
Contact us
For any privacy-related questions, requests, or grievances, please reach out to us: