Shipping Policy

Shipping Policy – India

At Rootein, we work to ensure that your order reaches you safely, quickly, and in good condition.

Order Dispatch

All orders are usually dispatched from our warehouse within 1–3 business days from the date of order placement.

Once your order is shipped, you will receive the tracking details on your registered email address or phone number.

Delivery Timeline

The estimated delivery time within India is generally 3–5 business days after dispatch.

Delivery timelines may vary depending on your location, courier availability, public holidays, or unforeseen delays. Orders delivered to metro cities may arrive earlier compared to remote or non-metro areas.

Shipping Details

To help us provide timely and efficient deliveries, please ensure that you enter the correct pin code, complete shipping address, and active phone number at the time of checkout.

The delivery partner may contact you on the provided phone number for delivery coordination. Please make sure the number is reachable.

Prepaid & Cash on Delivery

We offer both prepaid and Cash on Delivery (COD) options, wherever available.

Prepaid orders may be processed and dispatched faster than COD orders. COD availability may vary depending on your location and courier serviceability.

Order Verification

In some cases, we may require additional verification before processing your order. Our team may contact you if any information is required or if there is an issue with your order.

Failed Delivery Attempts

If no one is available at the delivery address, the courier partner may contact you to arrange a reattempt. Please coordinate with the delivery personnel to ensure successful delivery.